Back to news
ProductFebruary 2026
GNX Technician App: From PC dependency and wait times to full control in your pocket – digital, fast and seamless
Technicians today spend a lot of time waiting for answers, walking to PCs, searching for information or documenting manually. This leads to lower production and frustration.

The GNX Technician App brings everything a technician needs into one mobile app: jobs, documentation, photos, video, parts, extras, checklists and technical info – always available, always up to date.
The app is connected directly to the Admin module, so the process flows seamlessly without stops, and the technician can work uninterrupted.
Key Features
- Job and production management – assigned jobs, status, time tracking and progression
- Documentation with mobile camera – photos, video and notes directly on the order
- Extras handling – sent via CRM and approved by the customer digitally
- Parts and logistics – real-time status on ordered and received parts
- Technical info and AI support – procedures, error codes and work suggestions
- More efficient use of technician time
- Less waiting and fewer interruptions
- Better documentation and faster completion
