GNX celebrates its first pilot customer: Fana Bilverksted AS
GNX is proud to announce that Fana Bilverksted AS has signed on as our very first pilot customer! This marks an important step in our journey to modernize and digitalize the daily operations of Norwegian auto workshops.
Through this collaboration, Fana Bilverksted gets access to the next generation platform for booking, payments, customer communication and workshop administration — while we gain valuable insights from a forward-thinking industry player.
The GNX platform is built with one goal: to make workshop operations simpler, more efficient and completely seamless — for both employees and their customers. As a pilot partner, Fana Bilverksted is central to shaping features, workflows and integrations based on real workshop needs.
We have started a thorough implementation and onboarding process covering technical infrastructure with a dedicated Azure environment, API deployment, web app and admin panel, as well as database structure, backup and full logging via Application Insights.
Security is paramount with role-based access for technicians, service advisors and management, service principals and GDPR review.
Integrations being set up include email and SMS notifications, Vipps and card payments with webhooks and KID support, accounting integration with UniMicro, customer data and booking with appointment scheduling and customer import, and workshop management with parts, price lists, PKK and vehicle data.
Fana Bilverksted's website gets an integrated booking widget, mobile optimization, SEO check and clear CTAs for appointment booking. The team receives comprehensive training with a dashboard for daily jobs, PKK inspections and deliveries.
The testing phase includes complete end-to-end testing of the entire customer journey, stress and error scenario testing, and quality assurance of accounting data against UniMicro. Then the production environment is activated with performance monitoring, support channels and weekly status meetings.
The pilot period will form the foundation for GNX's rollout to more workshops in the time ahead. We are building a platform to elevate the entire industry — and Fana Bilverksted plays a key role in this.
Key Features
- Dedicated Azure environment with API, web app and admin panel
- Role-based access and GDPR security
- Email, SMS, Vipps and card payments fully integrated
- Accounting integration with UniMicro with automatic data sync
- Booking, customer import and complete technician workflow
- Workshop management with parts, price lists, PKK and vehicle data
- Booking widget integrated on the website with SEO optimization
- End-to-end testing and quality assurance before go-live